Vehicle Refinance Hub ("we," "us," or "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPI Act), 4 of 2013, of South Africa. This privacy policy explains what personal information we collect, how we use it, and how we protect it.

1. Information We Collect

We collect personal information from you when you visit our website, contact us for information or services, or apply for a loan. The personal information we collect may include:

  • Contact information: Your name, address, email address, and phone number.
  • Identification information: Your date of birth and Social Security number.
  • Financial information: Your employment information and income, bank account information, and credit history.

2. How We Use Your Information

We use your personal information to:

  • Process your loan application
  • Provide you with loan servicing and customer support
  • Verify your identity and prevent fraud
  • Comply with legal and regulatory requirements
  • Send you marketing communications (with your consent)

3. Sharing Your Information

We may share your personal information with third-party service providers who help us to:

  • Process your loan application
  • Provide you with loan servicing and customer support
  • Protect you from fraud and identity theft

We will only share your personal information with these third parties with your consent or as permitted by law. We will require these third parties to comply with strict data security standards.

We may also share your personal information with other third parties, such as credit bureaus and marketing partners, but only with your consent.

4. Your Rights

Under the POPI Act, you have certain rights regarding your personal information. These rights include:

  • The right to access your personal information
  • The right to rectify any inaccurate personal information
  • The right to object to the processing of your personal information

If you wish to exercise any of these rights, please contact us at info@vehiclerefinancehub.co.za

5. Security

We use a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These security measures include:

  • Secure servers
  • Data encryption
  • Firewalls
  • Access controls

6. Retention of Information

We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, as required by law, or until you request that we delete it.

7. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18.

8. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website.

9. Contact Us

If you have any questions about this privacy policy, please contact us at info@signaturefinance.

10. POPI Act Officer

We have appointed a POPI Act Officer to oversee our compliance with the POPI Act. You can contact our POPI Act Officer at info@vehiclerefinancehub.co.za

This privacy policy is effective as of June 14, 2024.