This Privacy Policy outlines how your personal information is collected, used, and protected in line with South African Personal Data (Privacy) legislation. At Vehicle Refinance Hub, we take your privacy seriously and are committed to safeguarding your data.

Information We Collect

We may collect some of your personal information when you register for and/or use our services (such as applying for vehicle refinancing). Additionally, we retain information about how you use our website, such as the pages visited, forms completed, and details of quotes requested.

Collection of Personal Information

The personal information collected will be used strictly within Vehicle Refinance Hub and with trusted partners to facilitate your service needs. When you interact with us at [https://vehiclerefinancehub.co.za], the following personal information may be collected:

– First Name
– Last Name
– Phone Number
– Email Address
– Gross Income
– Net Income
– Monthly Expenses
– Debt Review Status
– Home Address
– Employment Status
– Banking Details

This information will be used for the following purposes:

– To respond to your enquiry or direct you to one of our trusted partners
– To provide you with product information or options relevant to your needs
– To process your application, such as a refinancing request

You guarantee that the personal information submitted is accurate and up-to-date. You agree to inform us of any changes. You are responsible for any consequences that result from incorrect or outdated information.

Marketing and Communication

We may contact you occasionally to inform you of services, promotions, or products that may interest you, but only if you have opted-in on our website. We will never use your information for direct marketing without your express permission. You can unsubscribe from any marketing communication at any time by using the unsubscribe link within any of our communications.

Purposes for Using Your Data

Your personal information will be used for:

– Accessing our vehicle refinance services
– Allowing third-party providers to contact you if you have shown interest in their products
– Providing online application forms
– Improving our services and understanding our clients better
– Sending you information on services you may have shown interest in

Disclosure of Personal Information

We value your privacy and will not share your personal data with anyone except:

– Our subsidiaries and trusted partners involved in providing our services
– Third-party service providers whose products you may have requested
– Financial institutions, including banks, lenders, and insurers involved in your application
– Fraud prevention authorities to comply with applicable law and prevent fraud

Vehicle Refinance Hub may also need to disclose your information to comply with legal requirements, court orders, or other legitimate requests from government or law enforcement authorities.

Keeping You Updated

You consent to receive communication from us and our trusted partners regarding products or services that we believe might interest you. You can let us know at any time if you no longer wish to receive such communications by visiting [https://vehiclerefinancehub.co.za] or emailing us at info@vehiclerefinancehub.co.za.

Improving Our Services

We may ask for your feedback to ensure that the services we provide continue to meet your needs. Your input is valuable and will only be used internally to improve our offerings.

Third-Party Providers

If you choose to enter into a contract with a third party through our website, any data you provide may be subject to that third party’s privacy policies. We encourage you to read these policies before entering into any contract, as we are not responsible for the handling of your data by third-party providers.

Cookies and Computer Data Collection

To provide a better online experience, we use cookies to store certain information. This includes:

– IP Address
– Browser Type
– Pages Visited
– Time Spent on Our Site

Cookies help us to:

– Personalize your experience and recognize you on return visits
– Understand user preferences and improve our services
– Collect data on website usage

You may block or delete cookies through your browser settings, though this may limit some website features.

Security

We are committed to ensuring the safety of your information. We use advanced security measures to protect your data. However, no internet-based data transmission can be guaranteed 100% secure. You share information with us at your own risk. We encourage you to keep your username and password secure.

Your Rights

You have the right to request access to your personal information held by us and to make corrections if necessary. If you have any concerns about how your information is used, you may also contact the South African Information Regulator. Contact details are as follows:

– Phone: (012) 406 4818
– Fax: 086 500 3351
– Email: inforeg@justice.gov.za

Changes to This Policy

We may update this Privacy Policy as required. By continuing to use our services, you agree to the amended Privacy Policy. The last update to this policy was on [October 2024].

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vehicle Refinance Hub, South Africa

Email: info@vehiclerefinancehub.co.za